Shipping Information: USA
NEW SEASON PROMOTION
SAVINGS
FREE Crating & Shipping on all orders in the
USA LOWER 48 STATES
This Promotion can save you between $500 and $2,000
for medium to large statues,
and possibly more depending on the size and amt of statues purchased.
You can save from $50 to $450
for small to small/medium sculpture
Please furnish us with the following information:
1. Name of sculptures
2. Destination
3. Zip Code
4. Residential or Commercial address?
5. Floor shipment is to be delivered.
Shipping Costs: FREE CRATING and SHIPPING during our Present Promotion.
Payment: All orders must be paid in full including applicable tax prior to the shipment leaving our warehouse.
Payment Options:
- Checks: All checks must clear prior to your shipment leaving our warehouse.
- To avoid all banking delays re: shipping for personal or business International Checks & personal or business checks from the USA..... we accept verified cashiers bank checks.
- Credit Cards: All credit card orders must be shipped to the same billing address on your credit card. And all credit cards must be secured disbursements.
DELIVERY TIME:
Items in Stock: Approximately 10 days to 2 weeks; from receipt of payment of confirmed funds for items in stock.
Items on BACK ORDER: Are paid in 3 payments.
- Payment no. 1. 50% deposit to begin production.
- Payment no. 2. 40% Due at your approval of mold. Approximately
45 days from deposit.
You have a window of (15/20 days to
make minor changes before mold dries.)
- Payment no. 3. 10% Due: upon Final approval, Prior Crating and arrangement for shipping via ocean Freight.
Delivery: Approximtely 3 to 4 months;
from receipt of deposit and receipt of secured payment of balance paid
in full to crate your order prior to shipment leaving our foundry.
CUSTOM ORDERS: Are paid in 3 payments.
- Payment no. 1. 50% deposit to begin carving the mold. Aproximately 2 to 3 weeks to receive preview pictures.
- Payment no. 2. 40% Due at your approval of mold. Approximately 45 days from deposit. You have a window of (15/20 days to make minor changes before mold dries.)
- Payment no. 3. 10% Due: upon Final approval, Prior Crating and arrangement for shipping via ocean Freight.
Delivery: Approximately 3 to 4 months;
from receipt of deposit and receipt of secured payment of balance paid
in full to crate your order prior to shipment leaving our foundry
Returns: Each sale is final. All custom
orders are non changeable and non refundable. Once a custom sculpture or statue
is approved and we have begun the next phase of production we cannot make any
additional changes and therefore our company cannot accept a return or refund
your payment once your final approval has been made and signed off.
Shipping Terms: HC Marble
Sculpture will ensure the piece is in mint condition and crated properly
before releasing it to the shipping/transportation company. We ship all items insured for their full value. "The customer MUST INSPECT THE ITEM for concealed damage," and if any damage has occurred, the customer must promptly make an insurance claim with the responsible freight carrier.
HC Marble Sculpture is not responsible for any damage
that may have occurred while in transit, as we will have insured the
item through the freight carrier. Any damage that ocurrs during transit
is the responsibility of the shipping company and must be addressed
with them.
Customer Service:
Please call our 866 toll free number, or email us, we will be happy to
provide you with the answers to any of your questions or help you may
need.